Legal
Terms of Service
The terms that apply to your use of this website and your business relationship with The Soil Theory.
Overview
These Terms of Service ("Terms") govern your use of www.thesoiltheory.in (the "Site") and any enquiries or orders made through it. By using the Site, you agree to these Terms.
Our services
The Soil Theory supplies chemical- and pesticide-free fruits and vegetables — across certified organic, organically grown, pesticide-free/hydroponic, microgreens & specialty, and imported exotic formats — to restaurants, hotels & resorts, cafes & bakeries, caterers & event organisers, retail shops, and cloud kitchens in and around Bengaluru.
Pricing and estimates
Prices shown on this Site (including the produce cost calculator) are indicative estimates based on average rates and are excluding delivery unless stated otherwise. Actual pricing is confirmed at the time of order based on your specific requirements, volumes, and current market rates.
Orders and delivery
Orders are coordinated directly with our team via phone, WhatsApp, or email. Delivery windows are communicated at the time of order confirmation and may vary based on location, produce availability, and seasonal factors.
Quality guarantee
If a delivered item does not meet the agreed quality standard, we will replace it at no additional cost, as outlined in our QA policy — no forms required, subject to reasonable reporting within a fair timeframe of delivery.
Website content
All content on this Site, including text, graphics, and the Soil Theory name and branding, is the property of The Soil Theory and may not be reproduced without permission.
Limitation of liability
While we take care to ensure the accuracy of information on this Site, The Soil Theory is not liable for any indirect or incidental damages arising from use of the Site. This does not affect any statutory rights you may have as a customer under applicable Indian law.
Governing law
These Terms are governed by the laws of India, with courts in Bengaluru, Karnataka having jurisdiction over any disputes.
Changes to these Terms
We may update these Terms from time to time. Continued use of the Site after changes constitutes acceptance of the revised Terms.
Contact us
Questions about these Terms can be directed to hello@soiltheory.in or +91 98805 85292.